About us

RandareCX is a software engineering company based in Éragny, near Paris. We build custom software, mobile apps and professional websites — real systems, built to carry an entire organisation — and we make available the platforms we have already built: project and request management, infrastructure tracking, school management, national registries, community treasuries. Six of them run in production today.

Software is never delivered on its own. Around it, three other disciplines: structuring the customer relationship, advising on the right approach, and training the people who will use the tool. That is what keeps a project in use after we leave.

Four divisions, one team

• Randare Engineering — software engineering. Complete business software, iOS and Android apps, professional and institutional websites, multi-role portals and national registries.
• Randare Customer Care — customer care. We structure request management and project steering with ReNest, our ticketing and project management solution: request tracking, workflows, projects, teams and deadlines, dashboards — then deployment and support.
• Randare Advisory — coaching and consulting. From scoping a still-vague idea to usage scenarios and a sketched solution, then coaching IT and support teams.
• Randare Academy — training. Online or in an equipped room, across our fields: artificial intelligence, IT, cloud and development, cybersecurity and networks, office and digital tools, digital marketing, audiovisual.

Where we come from

Our teams have run contact centres of several hundred seats internationally, and built platforms used by ministries, professional bodies, schools and communities. The two experiences feed each other: our software is designed by people who have run a service desk, and our advice rests on tools we built ourselves.

What large groups can do is not out of reach for a smaller company or an institution: it is usually badly explained, badly sized and sold too expensively. We bring those methods down to the scale of an organisation of ten, fifty or five hundred people, without losing the rigour.

Our values

• Transparency — you know what we do, what it costs and what it will produce. Including when the answer is “this project should not be your priority”.
• Clarity — we explain every technical choice in plain language. You must be able to defend the project without us.
• Proof by use — our platforms are live and can be tried before you even talk to us. We do not sell promises.
• Closeness — one contact person, reachable, who knows your file.

The company

RandareCX is a French simplified joint-stock company headquartered in Éragny (Val-d’Oise). Its four divisions — Randare Engineering, Randare Customer Care, Randare Advisory and Randare Academy — are its brands. Its activity: IT, programming and digital strategy consulting, the associated services, and training both online and in person. We work in France, Europe and French-speaking Africa.